Specific Standard Information
The specific standard disclosures are divided into three categories: economic, environmental and social. The different managerial approaches to the respective categories are explained alongside the applicable GRI indicator.
Application
The GRI Content Index indicates at which points in the annual report the corresponding standard to the respective GRI indicator can be found and provides a direct link to these points. Furthermore, the Index also points to pages on the HHLA website which contain information pertaining to GRI. These external links are marked with an symbol. In cases where no information about the GRI indicator is available, this will be explained. The GRI Content Index is published exclusively online and is not available as a PDF file.
The GRI Content Index of HHLA does not make use of the column “omission”
as to all indicators information is given.
Economic
Economic performance
G4-DMA Management approach
G4-EC1 Direct economic value created and distributed
G4-EC2 Financial implications and other risks and opportunities due to climate change
G4-EC3 Coverage of benefit plan obligations
G4-EC4 Financial assistance received from government
Market Presence
G4-DMA Management approach
G4-EC5 Ratios of standard entry level wage compared to local minimum wage
Employees: Contracts, Compensation and Benefits
The indicator G4-EC5 is not applicable, as wages and salaries are regulated collectively.
G4-EC6 Proportion of senior management hired from the local community
Indirect Economic Impacts
G4-DMA Management approach
G4-EC7 Infrastructure investments and services provided
G4-EC8 Indirect economic impacts
Procurement Practices
G4-DMA Management approach
G4-EC9 Proportion of spending on local suppliers
Environmental
Materials
G4-DMA Management approach
Sustainability Strategy
Sustainable Performance Indicators: Ecology
HHLA website: Sustainability / Ecology
The focus of HHLA’s activities is on providing services at ports and in the field of railway freight, which means that the input of material to produce goods is largely irrelevant.
G4-EN1 Materials used by weight or volume
The focus of HHLA’s activities is on providing services at ports and in the field of railway freight, which means that the input of material to produce goods is largely irrelevant.
G4-EN2 Percentage of materials used that are recycled input materials
Energy
G4-DMA Management approach
G4-EN3 Energy consumption within the organization
G4-EN4 Energy consumption outside of the organization
G4-EN5 Energy intensity
G4-EN6 Reduction of energy consumption
G4-EN7 Reductions in energy requirements of products and services
Water
G4-DMA Management approach
G4-EN8 Total water withdrawal by source
G4-EN9 Water resources significantly affected by withdrawal of water
G4-EN10 Percentage and total volume of water recycled and reused
Biodiversity
G4-DMA Management approach
HHLA’s activities are not expected to directly affect biodiversity
G4-EN11 Operational sites in or at the border of protected areas or areas of high biodiversity value
HHLA does not have any land that is adjacent to protected areas.
G4-EN12 Impacts of operating activities on protected areas or areas of high biodiversity value
HHLA’s activities are not expected to have an impact on the biodiversity of protected areas.
G4-EN13 Habitats protected and restored
HHLA does not have any land that is adjacent to protected and restored habitats or does operate on protected and restored habitats.
G4-EN14 Endangered animal and plant species affected by operations
HHLA’s activities are not expected to directly affect endangered animal and plant species.
Emissions
G4-DMA Management approach
G4-EN15 Direct greenhouse gas (GHG) emissions (Scope 1)
G4-EN16 Energy indirect greenhouse gas (GHG) emissions (Scope 2)
G4-EN17 Other indirect greenhouse gas (GHG) emissions (Scope 3)
G4-EN18 Greenhouse gas (GHG) emissions intensity
G4-EN19 Reduction of greenhouse gas (GHG) emissions
G4-EN20 Emissions of ozone-depleting substances (ODS)
G4-EN21 NOx , SOx and other significant air emissions
Effluents and Waste
G4-DMA Management approach
G4-EN22 Total water discharge by quality and destination
Sustainable Performance Indicators: Ecology
HHLA’s consumption of fresh water equals the discharged wastewater plus rainwater. Rainwater is not measured.
G4-EN23 Total weight of waste by type and disposal method
G4-EN24 Total number and volume of significant spills
Sustainable Performance Indicators: Ecology
There were no significant spills during the reporting period.
G4-EN25 Handling of hazardous waste
Sustainable Performance Indicators: Ecology
HHLA neither imports nor exports hazardous waste.
G4-EN26 Water bodies significantly affected by discharges of water and runoff
Sustainable Performance Indicators: Ecology
There were no significant discharges of water or runoffs.
Products and Services
G4-DMA Management approach
G4-EN27 Mitigation of environmental impacts of products and services
G4-EN28 Reclaimed products and packaging
The focus of HHLA’s activities is on providing services at ports and in the field of railway freight, which means that the input of material to produce goods is largely irrelevant.
Compliance
G4-DMA Management approach
G4-EN29 Fines and sanctions for non-compliance with environmental regulations
Transport
G4-DMA Management approach
G4-EN30 Significant environmental impacts of transporting products
Overall
G4-DMA Management approach
G4-EN31 Environmental protection expenditures and investments
Supplier Environmental Assessment
G4-DMA Management approach
G4-EN32 Percentage of new suppliers that were screened using environmental criteria
G4-EN33 Significant negative environmental impacts in the supply chain
Environmental Grievance Mechanisms
G4-DMA Management approach
HHLA has no specific complaint management for ecological effects. Customers always have the chance to adress their Account Manager. For local residents of the terminals regular events are held on the issue noise. In addition, higher noise levels can be reported at a 24-hour manned hotline. The information will be regularly evaluated statistically.
G4-EN34 Grievances about environmental impacts
HHLA has no specific complaint management for ecological effects. Customers always have the chance to adress their Account Manager. For local residents of the terminals regular events are held on the issue noise. In addition, higher noise levels can be reported at a 24-hour manned hotline. The information will be regularly evaluated statistically.
Social – Labor Practices and Decent Work
Employment
G4-DMA Management approach
G4-LA1 New employee hires and employee turnover
G4-LA2 Benefits provided to full-time employees
G4-LA3 Return to work and retention rates after parental leave
Labor/Management Relations
G4-DMA Management approach
G4-LA4 Minimum notice period(s) regarding operational changes
Minimum notice periods as defined in the German Industrial Relations Act (Betriebsverfassungsgesetz) are observed.
Occupational Healthand Safety
G4-DMA Management approach
G4-LA5 Percentage of total workforce represented in health and safety committees
G4-LA6 Injuries, occupational diseases, lost days, and work-related fatalities
G4-LA7 Workers with high incidence or risk of diseases
G4-LA8 Health and safety topics covered in formal agreements with trade unions
Training and Education
G4-DMA Management approach
G4-LA9 Average hours of training
G4-LA10 Programs that support the continued employability of employees
G4-LA11 Percentage of employees receiving regular performance and career development reviews
Diversity and Equal Opportunity
G4-DMA Management approach
G4-LA12 Composition of governance bodies and breakdown of employees by aspects of diversity
Equal Remuneration for Women and Men
G4-DMA Management approach
Sustainability Strategy
Employees
The equal pay of male and female employees is provided for through labour agreements.
G4-LA13 Ratio of basic salary and remuneration of women to men
The equal pay of male and female employees is provided for through labour agreements.
Supplier Assessment for Labor Practices
G4-DMA Management approach
Purchasing and Materials Management
HHLA performs most of its business activities in Germany and Europe. Humans rights are protected here by law. When inviting tenders for services, care is taken that national and international laws and conventions are observed. This is legally reaffirmed when the contract is signed.
G4-LA14 Percentage of new suppliers that were screened using labor practices criteria
G4-LA15 Significant negative impacts for labor practices in the supply chain
HHLA performs most of its business activities in Germany and Europe. Humans rights are protected here by law. When inviting tenders for services, care is taken that national and international laws and conventions are observed. This is legally reaffirmed when the contract is signed.
Labor Practices Grievance Mechanisms
G4-DMA Management approach
G4-LA16 Grievances about labor practices
Social – Human Rights
Investment
G4-DMA Management approach
HHLA performs most of its business activities in Germany and Europe. Humans rights are protected here by law. When inviting tenders for services, care is taken that national and international laws and conventions are observed. This is legally reaffirmed when the contract is signed.
G4-HR1 Significant investment agreements and contracts that include human rights clauses or screening
HHLA performs most of its business activities in Germany and Europe. Humans rights are protected here by law. When inviting tenders for services, care is taken that national and international laws and conventions are observed. This is legally reaffirmed when the contract is signed.
G4-HR2 Employee training on human rights issues
Non-discrimination
G4-DMA Management approach
G4-HR3 Incidents of discrimination and corrective actions taken
Freedom of Association and Collective Bargaining
G4-DMA Management approach
No restrictions were placed on the right to exercise freedom of association in the reporting period. HHLA actively encourages co-determination at work. The basis for this is set out in Germany by the Industrial Relations Act (BetrVG), among others.
G4-HR4 Operations and suppliers identified in which the right to exercise freedom of association may be violated or at risk, and measures taken
No restrictions were placed on the right to exercise freedom of association in the reporting period. HHLA actively encourages co-determination at work. The basis for this is set out in Germany by the Industrial Relations Act (BetrVG), among others.
Child Labor
G4-DMA Management approach
G4-HR5 Operations and suppliers having significant risk for incidents of child labor, and measures taken
Forced or Compulsory Labor
G4-DMA Management approach
G4-HR6 Operations and suppliers having significant risk for incidents of forced or compulsory labor, and measures taken
Security Practices
G4-DMA Management approach
G4-HR7 Percentage of security personnel trained in the field of human rights
Employees: Occupational Safety and Health Promotion
The security personnel used by HHLA have been trained in line with statutory requirements, including fundamental rights as set out in the German Constitution (Grundgesetz) and data protection provisions.
Indigenous Rights
G4-DMA Management approach
HHLA operates exclusively at locations where there are no indigenous populations.
G4-HR8 Violations involving rights of indigenous peoples and actions taken
HHLA operates exclusively at locations where there are no indigenous populations.
Assessment
G4-DMA Management approach
Corporate Governance: Corporate Governance Report and Corporate Management Declaration
Employees
Purchasing and Materials Management
HHLA website: Compliance
HHLA website: Focus on people
HHLA is primarily active in Hamburg. Compliance with basic constitutional law and the associated protection of human rights is of utmost importance to the HHLA Group.
G4-HR9 Operations that have been subject to human rights reviews
HHLA is primarily active in Hamburg. Compliance with basic constitutional law and the associated protection of human rights is of utmost importance to the HHLA Group.
Supplier Human Rights Assessment
G4-DMA Management approach
Corporate Governance: Corporate Governance Report and Corporate Management Declaration
Purchasing and Materials Management
HHLA website: Compliance
HHLA website: Focus on people
Over 95 percent of HHLA’s suppliers come from the European Union, where human rights are enshrined in local and European laws and child labour is similarly prohibited. HHLA’s own in-house purchasing guidelines, in combination with HHLA's externally applicable purchasing guidelines, also state the responsibility of every individual to comply with the provisions laid down by regulators, professional associations and the government, both within the company itself and in dealings with contractual partners.
G4-HR10 Percentage of new suppliers that were screened using human rights criteria
Purchasing and Materials Management
Corporate Governance: Corporate Governance Report and Corporate Management Declaration
Over 95 percent of HHLA’s suppliers come from the European Union, where human rights are enshrined in local and European laws and child labour is similarly prohibited. HHLA’s own in-house purchasing guidelines, in combination with HHLA’s externally applicable purchasing guidelines, also state the responsibility of every individual to comply with the provisions laid down by regulators, professional associations and the government, both within the company itself and in dealings with contractual partners.
G4-HR11 Significant human rights impacts in the supply chain
Over 95 percent of HHLA’s suppliers come from the European Union, where human rights are enshrined in local and European laws and child labour is similarly prohibited. HHLA’s own in-house purchasing guidelines, in combination with HHLA’s externally applicable purchasing guidelines, also state the responsibility of every individual to comply with the provisions laid down by regulators, professional associations and the government, both within the company itself and in dealings with contractual partners.
Human Rights Grievance Mechanisms
G4-DMA Management approach
G4-HR12 Grievances about human rights impacts
Social – Society
Local Communities
G4-DMA Management approach
G4-SO1 Percentage of operations with implemented local community engagement, impact assessments, and development programs
G4-SO2 Operations with actual and potential negative impacts on local communities
Anti-corruption
G4-DMA Management approach
G4-SO3 Percentage of operations assessed for risks related to corruption and risks identified
G4-SO4 Communication and training on anti-corruption
HHLA staff members receive regular training in anti-corruption guidelines.
G4-SO5 Confirmed incidents of corruption and actions taken
Public Policy
G4-DMA Management approach
HHLA does not make donations of any kind to political parties or politicians, nor does it conduct lobbying activities of any significance.
G4-SO6 Total value of political contributions
HHLA does not make donations of any kind to political parties or politicians, nor does it conduct lobbying activities of any significance.
Anti-competitive Behavior
G4-DMA Management approach
G4-SO7 Legal actions for anti-competitive behavior, anti-trust, and monopoly practices
Compliance
G4-DMA Management approach
G4-SO8 Fines and sanctions for non-compliance with laws and regulations
Supplier Assessment for Impacts on Society
G4-DMA Management approach
Purchasing and Materials Management
Over 95 percent of HHLA’s suppliers come from the European Union, where human rights are enshrined in local and European laws and child labour is similarly prohibited. HHLA’s own in-house purchasing guidelines, in combination with HHLA’s externally applicable purchasing guidelines, also state the responsibility of every individual to comply with the provisions laid down by regulators, professional associations and the government, both within the company itself and in dealings with contractual partners.
G4-SO9 Percentage of new suppliers that were screened using criteria for impacts on society
G4-SO10 Negative impacts on society in the supply chain and actions taken
Over 95 percent of HHLA’s suppliers come from the European Union, where human rights are enshrined in local and European laws and child labour is similarly prohibited. HHLA’s own in-house purchasing guidelines, in combination with HHLA’s externally applicable purchasing guidelines, also state the responsibility of every individual to comply with the provisions laid down by regulators, professional associations and the government, both within the company itself and in dealings with contractual partners.
Grievance Mechanisms for Impacts on Society
G4-DMA Management approach
G4-SO11 Number of grievances about impacts on society
Social – Product Responsibility
Customer Health and Safety
G4-DMA Management approach
G4-PR1 Percentage of significant product and service categories for which health and safety impacts are assessed
G4-PR2 Incidents of non-compliance with regulations and voluntary codes concerning the health and safety impacts of products and services
Product and Service Labeling
G4-DMA Management approach
HHLA’s General Terms and Conditions for Container Handling and the General Terms of Business of Quay Terminal Operators contain stipulations concerning issues including safety at the terminals.
G4-PR3 Principles/ procedures for product and service information and labelling
HHLA website (German only): Kaibetriebsordnung (PDF)
HHLA website (German only): Umschlagsbedigungen (PDF)
HHLA’s General Terms and Conditions for Container Handling and the General Terms of Business of Quay Terminal Operators contain stipulations concerning issues including safety at the terminals.
G4-PR4 Incidents of non-compliance with regulations and voluntary codes concerning product and service information and labeling
G4-PR5 Results of surveys measuring customer satisfaction
During the reporting period no survey was conducted on customer satisfaction.
Marketing
G4-DMA Management approach
In its commercial communication, HHLA complies with the provisions of the German Advertising Standards Council (Deutscher Werberat), a body for voluntary self-regulation. As a result, we are committed to the generally accepted core values of the council and its standards of decency and morality.
G4-PR6 Sale of banned or disputed products
The focus of HHLA’s activities is on providing services at ports and in the field of railway freight and does not sell any banned or disputed products.
G4-PR7 Incidents of non-compliance with regulations and voluntary codes concerning marketing communications
In its commercial communication, HHLA complies with the provisions of the German Advertising Standards Council (Deutscher Werberat), a body for voluntary self-regulation. As a result, we are committed to the generally accepted core values of the council and its standards of decency and morality. Commercial communication must always exhibit due respect for competitors and responsibility to society. In particular, advertising may not discriminate against particular people or groups. There were no sanctions, fines or warnings due to non-compliance with applicable provisions during the reporting year.
Customer Privacy
G4-DMA Management approach
G4-PR8 Substantiated complaints regarding breaches of customer privacy and losses of customer data
Compliance
G4-DMA Management approach
G4-PR9 Significant fines for non-compliance with laws and regulations concerning the provision and use of products and services
Payments for investments in property, plant and equipment, investment property and for investments in intangible assets.