Specific Standard Information

The specific standard disclosures are divided into three categories: economic, environmental and social. The different managerial approaches to the respective categories are explained alongside the applicable GRI indicator.

Application

The GRI Content Index indicates at which points in the annual report the corresponding standard to the respective GRI indicator can be found and provides a direct link to these points. Furthermore, the Index also points to pages on the HHLA website which contain information pertaining to GRI. These external links are marked with an symbol. In cases where no information about the GRI indicator is available, this will be explained. The GRI Content Index is published exclusively online and is not available as a PDF file.

The GRI Content Index of HHLA does not make use of the column “omission”
as to all indicators information is given.

Economic

Economic performance

G4-EC2 Financial implications and other risks and opportunities due to climate change

G4-EC3 Coverage of benefit plan obligations

G4-EC4 Financial assistance received from government

Market Presence

G4-EC5 Ratios of standard entry level wage compared to local minimum wage

The indicator G4-EC5 is not applicable, as wages and salaries are regulated collectively.

G4-EC6 Proportion of senior management hired from the local community

Indirect Economic Impacts

G4-EC7 Infrastructure investments and services provided

G4-EC8 Indirect economic impacts

Procurement Practices

G4-EC9 Proportion of spending on local suppliers

Environmental

Materials

G4-DMA Management approach

The focus of HHLA’s activities is on providing services at ports and in the field of railway freight, which means that the input of material to produce goods is largely irrelevant.

G4-EN1 Materials used by weight or volume

The focus of HHLA’s activities is on providing services at ports and in the field of railway freight, which means that the input of material to produce goods is largely irrelevant.

G4-EN2 Percentage of materials used that are recycled input materials

Energy

G4-EN3 Energy consumption within the organization

G4-EN4 Energy consumption outside of the organization

G4-EN5 Energy intensity

G4-EN6 Reduction of energy consumption

G4-EN7 Reductions in energy requirements of products and services

Water

G4-EN8 Total water withdrawal by source

G4-EN9 Water resources significantly affected by withdrawal of water

G4-EN10 Percentage and total volume of water recycled and reused

Biodiversity

G4-DMA Management approach

HHLA’s activities are not expected to directly affect biodiversity

G4-EN11 Operational sites in or at the border of protected areas or areas of high biodiversity value

HHLA does not have any land that is adjacent to protected areas.

G4-EN12 Impacts of operating activities on protected areas or areas of high biodiversity value

HHLA’s activities are not expected to have an impact on the biodiversity of protected areas.

G4-EN13 Habitats protected and restored

HHLA does not have any land that is adjacent to protected and restored habitats or does operate on protected and restored habitats.

G4-EN14 Endangered animal and plant species affected by operations

HHLA’s activities are not expected to directly affect endangered animal and plant species.

Emissions

G4-EN15 Direct greenhouse gas (GHG) emissions (Scope 1)

G4-EN16 Energy indirect greenhouse gas (GHG) emissions (Scope 2)

G4-EN17 Other indirect greenhouse gas (GHG) emissions (Scope 3)

G4-EN18 Greenhouse gas (GHG) emissions intensity

G4-EN19 Reduction of greenhouse gas (GHG) emissions

G4-EN20 Emissions of ozone-depleting substances (ODS)

G4-EN21 NOx , SOx and other significant air emissions

Effluents and Waste

G4-EN22 Total water discharge by quality and destination

HHLA’s consumption of fresh water equals the discharged wastewater plus rainwater. Rainwater is not measured.

G4-EN23 Total weight of waste by type and disposal method

G4-EN24 Total number and volume of significant spills

There were no significant spills during the reporting period.

G4-EN25 Handling of hazardous waste

HHLA neither imports nor exports hazardous waste.

G4-EN26 Water bodies significantly affected by discharges of water and runoff

There were no significant discharges of water or runoffs.

Products and Services

G4-EN27 Mitigation of environmental impacts of products and services

G4-EN28 Reclaimed products and packaging

The focus of HHLA’s activities is on providing services at ports and in the field of railway freight, which means that the input of material to produce goods is largely irrelevant.

Compliance

G4-EN29 Fines and sanctions for non-compliance with environmental regulations

Transport

G4-EN30 Significant environmental impacts of transporting products

Overall

G4-EN31 Environmental protection expenditures and investments

Supplier Environmental Assessment

G4-EN32 Percentage of new suppliers that were screened using environmental criteria

G4-EN33 Significant negative environmental impacts in the supply chain

Environmental Grievance Mechanisms

G4-DMA Management approach

HHLA has no specific complaint management for ecological effects. Customers always have the chance to adress their Account Manager. For local residents of the terminals regular events are held on the issue noise. In addition, higher noise levels can be reported at a 24-hour manned hotline. The information will be regularly evaluated statistically.

G4-EN34 Grievances about environmental impacts

HHLA has no specific complaint management for ecological effects. Customers always have the chance to adress their Account Manager. For local residents of the terminals regular events are held on the issue noise. In addition, higher noise levels can be reported at a 24-hour manned hotline. The information will be regularly evaluated statistically.

Social – Labor Practices and Decent Work

Employment

G4-LA1 New employee hires and employee turnover

G4-LA2 Benefits provided to full-time employees

G4-LA3 Return to work and retention rates after parental leave

Labor/Management Relations

G4-LA4 Minimum notice period(s) regarding operational changes

Minimum notice periods as defined in the German Industrial Relations Act (Betriebsverfassungsgesetz) are observed.

Occupational Healthand Safety

G4-LA5 Percentage of total workforce represented in health and safety committees

G4-LA6 Injuries, occupational diseases, lost days, and work-related fatalities

G4-LA7 Workers with high incidence or risk of diseases

G4-LA8 Health and safety topics covered in formal agreements with trade unions

Training and Education

G4-LA9 Average hours of training

G4-LA10 Programs that support the continued employability of employees

G4-LA11 Percentage of employees receiving regular performance and career development reviews

Diversity and Equal Opportunity

G4-LA12 Composition of governance bodies and breakdown of employees by aspects of diversity

Equal Remuneration for Women and Men

G4-DMA Management approach

The equal pay of male and female employees is provided for through labour agreements.

G4-LA13 Ratio of basic salary and remuneration of women to men

The equal pay of male and female employees is provided for through labour agreements.

Supplier Assessment for Labor Practices

G4-DMA Management approach

G4-LA14 Percentage of new suppliers that were screened using labor practices criteria

G4-LA15 Significant negative impacts for labor practices in the supply chain

Labor Practices Grievance Mechanisms

Social – Human Rights

Investment

G4-DMA Management approach

Non-discrimination

Freedom of Association and Collective Bargaining

G4-DMA Management approach

No restrictions were placed on the right to exercise freedom of association in the reporting period. HHLA actively encourages co-determination at work. The basis for this is set out in Germany by the Industrial Relations Act (BetrVG), among others.

G4-HR4 Operations and suppliers identified in which the right to exercise freedom of association may be violated or at risk, and measures taken

No restrictions were placed on the right to exercise freedom of association in the reporting period. HHLA actively encourages co-determination at work. The basis for this is set out in Germany by the Industrial Relations Act (BetrVG), among others.

Child Labor

G4-HR5 Operations and suppliers having significant risk for incidents of child labor, and measures taken

Forced or Compulsory Labor

G4-HR6 Operations and suppliers having significant risk for incidents of forced or compulsory labor, and measures taken

Security Practices

G4-HR7 Percentage of security personnel trained in the field of human rights

The security personnel used by HHLA have been trained in line with statutory requirements, including fundamental rights as set out in the German Constitution (Grundgesetz) and data protection provisions.

Indigenous Rights

G4-DMA Management approach

HHLA operates exclusively at locations where there are no indigenous populations.

G4-HR8 Violations involving rights of indigenous peoples and actions taken

HHLA operates exclusively at locations where there are no indigenous populations.

Assessment

G4-HR9 Operations that have been subject to human rights reviews

Supplier Human Rights Assessment

G4-HR11 Significant human rights impacts in the supply chain

Human Rights Grievance Mechanisms

Social – Society

Local Communities

G4-DMA Management approach

G4-SO1 Percentage of operations with implemented local community engagement, impact assessments, and development programs

G4-SO2 Operations with actual and potential negative impacts on local communities

Anti-corruption

G4-SO4 Communication and training on anti-corruption

Public Policy

G4-DMA Management approach

HHLA does not make donations of any kind to political parties or politicians, nor does it conduct lobbying activities of any significance.

G4-SO6 Total value of political contributions

HHLA does not make donations of any kind to political parties or politicians, nor does it conduct lobbying activities of any significance.

Anti-competitive Behavior

G4-SO7 Legal actions for anti-competitive behavior, anti-trust, and monopoly practices

Compliance

G4-SO8 Fines and sanctions for non-compliance with laws and regulations

Supplier Assessment for Impacts on Society

G4-SO9 Percentage of new suppliers that were screened using criteria for impacts on society

G4-SO10 Negative impacts on society in the supply chain and actions taken

Grievance Mechanisms for Impacts on Society

Social – Product Responsibility

Customer Health and Safety

G4-PR1 Percentage of significant product and service categories for which health and safety impacts are assessed

G4-PR2 Incidents of non-compliance with regulations and voluntary codes concerning the health and safety impacts of products and services

Product and Service Labeling

G4-DMA Management approach

HHLA’s General Terms and Conditions for Container Handling and the General Terms of Business of Quay Terminal Operators contain stipulations concerning issues including safety at the terminals.

G4-PR3 Principles/ procedures for product and service information and labelling

HHLA’s General Terms and Conditions for Container Handling and the General Terms of Business of Quay Terminal Operators contain stipulations concerning issues including safety at the terminals.

G4-PR4 Incidents of non-compliance with regulations and voluntary codes concerning product and service information and labeling

G4-PR5 Results of surveys measuring customer satisfaction

During the reporting period no survey was conducted on customer satisfaction.

Marketing

G4-DMA Management approach

In its commercial communication, HHLA complies with the provisions of the German Advertising Standards Council (Deutscher Werberat), a body for voluntary self-regulation. As a result, we are committed to the generally accepted core values of the council and its standards of decency and morality.

G4-PR6 Sale of banned or disputed products

The focus of HHLA’s activities is on providing services at ports and in the field of railway freight and does not sell any banned or disputed products.

G4-PR7 Incidents of non-compliance with regulations and voluntary codes concerning marketing communications

In its commercial communication, HHLA complies with the provisions of the German Advertising Standards Council (Deutscher Werberat), a body for voluntary self-regulation. As a result, we are committed to the generally accepted core values of the council and its standards of decency and morality. Commercial communication must always exhibit due respect for competitors and responsibility to society. In particular, advertising may not discriminate against particular people or groups. There were no sanctions, fines or warnings due to non-compliance with applicable provisions during the reporting year.

Customer Privacy

G4-DMA Management approach

G4-PR8 Substantiated complaints regarding breaches of customer privacy and losses of customer data

Compliance

G4-PR9 Significant fines for non-compliance with laws and regulations concerning the provision and use of products and services